Refund Policy
A legal disclaimer
2026At Apparel Unhinged, we want you to be happy with your purchase. Please read our refund and return policy carefully before placing an order.
Refund Policy - the basics
We accept returns under the following conditions:
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Items must be returned within 14 days of delivery
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Items must be unused, unworn, unwashed, and in original condition
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Original tags and packaging must be included
To start a return, please contact us at [your contact email] before sending any item back.
exchanges
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We offer exchanges for:
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Incorrect size
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Incorrect color
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Defective or damaged items
Exchanges are subject to product availability. Please contact us within 7 days of receiving your order.
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Approved refunds will be issued to the original payment method
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Refund processing may take 5–10 business days, depending on your payment provider
Shipping costs are non-refundable, unless the return is due to our error.
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If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos of the issue
We will resolve the issue as quickly as possible.